Terms & Conditions

Last updated: November 2026

Note: this is template wording to get you started. Please review it, adjust it to your own policies, and consider taking legal advice before relying on it.

1. About these terms

These terms apply to all tuition services provided by Kiran's Tuition ("we", "us"). By booking a lesson, you (the parent, guardian or adult student) agree to these terms.

2. Booking lessons

Lessons can be booked online through our booking page, which uses Zoom Scheduler, or by email. A booking is confirmed once you receive a confirmation email. Regular weekly slots are held for you while your package remains active.

3. Fees & payment

Current fees are shown on our Pricing page. Single lessons are paid in advance of the lesson. Packages are paid in full before the first lesson of the package. We will give at least 30 days' notice of any price change.

4. Cancellations & missed lessons

Please give at least 24 hours' notice to cancel or rearrange a lesson. Lessons cancelled with less notice, or missed without notice, may be charged in full. If we need to cancel, we will offer a replacement lesson or a full refund for that lesson.

5. Online lessons & conduct

Students need a device with a reliable internet connection, a microphone and, ideally, a webcam. Students are expected to be respectful and ready to learn. We may end a lesson early if behaviour is inappropriate.

6. Safeguarding

The safety of students is our priority. For younger students, we ask that a parent or guardian is at home during lessons. Lessons are not recorded without prior written consent from a parent or guardian.

7. Liability

We will always do our best to support each student's progress, but we cannot guarantee specific exam results. We are not responsible for lessons disrupted by problems with your own equipment or internet connection.

8. Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page.

9. Contact

If you have any questions about these terms, please email hello@example.com.